Taylor Bowser
- Total activity 17
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Activity overview
Latest activity by Taylor Bowser-
Taylor Bowser created an article,
How do I customize my Help Center V3?
How do I customize my Help center? You cannot modify the look yourself. You will need to contact our customization support team for assistance with this.
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Taylor Bowser created an article,
How do I customize my Help Center V2?
How do I customize my Help center? You cannot do this yourself. If you will need to contact our customization support team.
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Taylor Bowser commented,
Official comment Unfortunately, we do not deliver puppies to Alaska due to the cold temperatures. However, I would be happy to provide alternative puppy pickup locations.
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Taylor Bowser created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Taylor Bowser created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Taylor Bowser created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Taylor Bowser created an article,
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
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Taylor Bowser created a post,
What's the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Taylor Bowser created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Taylor Bowser created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.